All our prices are in Australian Dollars, and include GST.
Cancellation of Registration: Cancellation fee is $100, deductible from your refund. Cancellation must be in writing and directed to the seminar secretariat, at least 21 days prior to scheduled seminar date. Refunds are not available if registration is cancelled less than 21 days prior to seminar date. If you wish to cancel or transfer your registration to another person, please notify the secretariat through [email protected]. If an event is cancelled or rescheduled at no fault of the customer, a credit or product of equivalent value will be provided in line with Australian Consumer Law. Any registrations purchased at Event Special Rates excludes the right to any refunds, cancellations, and transfers of any kind. Cancellation of Books: Once payment has been processed no refunds or transfers of any kind will be available except as required under Australian Consumer Law.
Liability: The organisers will make every effort to ensure that the event and the program will take place as advertised however the organisers do not take financial responsibility to changes or disruptions that may occur as result of events beyond their control. Important privacy information: Generation Next acknowledges and respects your privacy. The information you provide on this form is being collected for the purpose of processing your registration or inquiry. The provision of the information requested is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry. We will use the information to keep you informed about your products, services, offers and upcoming events and to improve services to you. We will also provide information about you to the sponsors of and the exhibitors in the Exhibition for the purpose of providing you with direct marketing offers, which we think may be of interest to you. If you do not consent to this disclosure of information about you or if you do not want to receive information about other Generation Next educational seminars please call us on 1300 797 794. You have a right to access the information that holds about you. Please direct any enquiries you may have in relation to the use of our privacy information policy by calling Generation Next on Tel 1300 797 794, [email protected] or by post to PO Box 500, Burwood 1805.
Generation Next is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. The Principles are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed.
We understand that when interacting with us the privacy and confidentiality of your personal information is important to you. That is why we are committed to safeguarding the personal information you provide to us.
What information does Generation Next collect?
Generation Next may collect personal information about you through our interactions with you. By way of example, Generation Next may collect information about individuals in the course of responding to product queries or orders. The personal information collected may vary depending on your particular interaction with Generation Next but will be limited to that information necessary to record and manage our interaction with you (eg. your name, relevant contact details and relevant information).
How does Generation Next use personal information and to whom does Generation Next disclose it?
The Principles generally require Generation Next to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose.
In general, Generation Next uses personal information for the following purposes:
to provide ongoing information about Generation Next’s products and services to people that Generation Next believes may be interested and to comply with legal obligations. In most cases, if you do not provide information about yourself which Generation Next has requested, Generation Next may not be able to provide you with the relevant service or information required.
Sensitive information is subject to greater restrictions
Some personal information collected by Generation Next is considered ‘sensitive’. The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.
Security of personal information
Generation Next is committed to keeping your personal information secure. All reasonable precautions will be taken to protect information form loss, misuse or alteration. This information will be shared within the Generation Next. Except as described above we will not knowingly disclose any of this personal information to outside parties unless you have consented to the disclosure or we are required by law to do so. While we endeavour to keep information and materials on the Site, including those provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that the Site is completely secure. Generation Next has directed its staff that personal information must be dealt with in accordance with this Policy and kept secure from unauthorised access or disclosure.
Generation Next, in common with many website operators, may use standard technology called cookies on this Site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser, however, some areas of the Site may not function properly if you do so.
Generation Next’s interactions with you are also regulated under the Spam Act.Generation Next complies with these laws and will not send you a commercial electronic message unless permitted by the Act. Accessing and Updating personal information that Generation Next holds about you Generation Next has appointed a Privacy Officer to oversee Generation Next’s management of personal information in accordance with this Policy and the Commonwealth Privacy Act. The Privacy Officer’s contact details are set out below. You can, in most cases, access the personal information Generation Next holds about you. If you wish to do so, please contact the Privacy Officer. Generation Next endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact the Privacy Officer if you believe that the information Generation Next holds about you requires changing or becomes out-of-date.
What if you have an enquiry?
Generation Next Shop
Physical items purchased on the Generation Next Shop are shipped via Australia Post Standard service within 5 business days. After postage you can expect your items to arrive within 2-5 business days.
How to contact us
If you have questions about Generation Next and privacy, wish to provide feedback about this policy, would like to update your personal details held by Generation Next or wish to access information held by Generation Next about you, please contact Generation Next’s Privacy Officer at:
E-mail: [email protected]
Phone: 1300 797 794
The Privacy Officer
PO BOX 500 Burwood NSW 1805
ABN: 54 141 575 037