active listening

4 Steps to Asking ‘R U OK?’

Got a niggling feeling that someone you know or care about it isn’t behaving as they normally would? Perhaps they seem out of sorts? More agitated or withdrawn? Or they’re just not themselves. Trust that gut instinct and act on it. By starting a conversation and commenting on the changes you’ve noticed, you could help [...]

Are You Hearing Me?

Giving someone your full attention in conversation isn’t easy, but it is a skill we can practice and hone. Have you ever tried to have a conversation with somebody who wasn’t listening to you? Could you tell? Have you ever seen yourself nodding and smiling during a conversation while in your mind you were landing [...]

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