The Science of Empathy—and Why Some People Have It Less Than Others

Big hug. (Reuters/Miguel Vidal) Empathy is hot in business wisdom these days: Forbes says it’s invaluable, Apple’s training manual offers empathy exercises, and Virgin Group founder Richard Branson calls caring “key.” “Corporate empathy is not an oxymoron,” concluded an article in the Harvard Business Review on January 8. “It is a hard skill that should be required from [...]